Thursday, May 28, 2020
2018 Best Brightest Haley Harada, Santa Clara University
2018 Best Brightest: Haley Harada, Santa Clara University by: Jeff Schmitt on March 28, 2018 | 0 Comments Comments 889 Views March 28, 2018Haley HaradaSanta Clara University, Leavey School of BusinessHonored because I’ve never really considered myself the best or brightest at anything.Fun fact about yourself: I buy most of my clothes (and a lot of other things) at thrift stores – (Goodwill, Salvation Army, etc.) – there is really stylish and cool stuff there if you’re willing to find it! The most novel thing I’ve ever thrifted is probably a Paul Frank bench, which originally retailed for $130. Avoiding fast fashion is also a great way to save money and reduce your environmental footprint.Hometown: Honolulu, HawaiiHigh School: Iolani SchoolMajor: FinanceMinor: International BusinessFavorite Business Course: Business WritingExtracurricular Activities, Community Work and Leadership Roles During College:Honors Awards: SCU Presidential Scholar,  SCU Dean’s Scholar, SCU Honors Program, Leavey Scholars Program, Dean’s List (2014-2017), Genesis Film Festival Short Documentary AwardInvolvement: Beta Gamma Sigma, Santa Clara University Neighborhood Prosperity Initiative, Bronco Urban Gardens, Santa Clara University Multicultural Center, Ka Mana’o O Hawai’I Community Outreach Chair, Miller Center for Social EntrepreneurshipWhere have you interned during your college career? Global Social Benefit Fellow                                                                                  April 2017-PresentAll Across Africa in association with Santa Clara University Miller CenterPerform eight weeks of field research in rural R wanda to advance the mission of KAZI GoodsGenerate consultancy reports about ongoing social impact assessment and regional economic analysisResearch AssistantSanta Clara University Miller Center                                      September 2017-PresentAssist Professor Al Bruno with his research on social enterprises in various sectors.Organize and facilitate interviews with entrepreneursWrite case studies for comparative analysisBusiness Development Marketing Intern Love My Dog, London, UK                                                                                          October 2016-December 2016Prepared web content for new product launch on LoveMyDog.co.ukCreated and scheduled online social media and blog postsAssist CEO with various projects including fashion photo shootEngaged with customers and potential buyersHuman Resource Intern Oahu Transit Services, Inc. Honolulu Hawaii                                 June 2016-Aug 2016 Updated and managed employee files and filing systemAssisted with employee attendance and disciplinary attendance procedureEstimated lost wages for injured employeesHuman Resources and Customer Service Intern Oahu Transit Services, Inc. Honolulu Hawaii                                  July 2015-September 2015 Managed company database through data input, client profile updatesAssisted with bus pass administrationPurged and filed documents in over 4,000 human resource files in compliance with federal regulationCommunicated with customers and employees to answer questions and explain informationWhere will you be working after graduation? I have no idea.Who is your favorite professor? My favorite professor is Keith Warner. It’s actually pretty funny because he isn’t a business school professor and we don’t have much in common, but has changed the trajectory of my academic path and future career in a lot of ways. He’s taught me what it means to apply business thinking to social issues and is currently overseeing my thesis about multi-sided platforms. Since meeting him over a year ago, I think I’ve been in his office at least once a week to get guidance on various reports, projects, and life questions. He’s always pointing me to articles and ideas that I haven’t previously considered, whi ch pushes me to grow. Throughout everything, he’s encouraged me to find and maintain my own voice.What did you enjoy most about your business school? Santa Clara Universitys Leavey School of Business teachers have exponentially expanded my worldview by facilitating invaluable business experiences in the real world. Whether its creating a marketing proposal for our school’s community garden outreach program, providing operations recommendations for a local bakery, assisting an entrepreneur create a business plan for her Mexican food truck venture, or interning abroad at a luxury pet fashion company in London, SCU professors have facilitated these experiences and provided me with the opportunity to genuinely connect, cross-culturally communicate, deeply understand, and grow. I am so grateful for that.What is the biggest lesson you gained from studying business? Business is about the beneficiaries. People think business is all about the bo ttom line sometimes and while profit is important and necessary in every business, businesses are really just a way to serve others. No beneficiaries, no business. So, if you think about things this way, applying ethical and socially conscious practices to businesses can be extremely transformative, especially for marginalized populations that are disproportionally affected by unjust economic and environmental activities.â€Å"If I didn’t major in business, I would be majoring in or studying†¦If I didn’t major in business, I would be majoring in film. I am drawn to visual storytelling, interesting or often overlooked narratives, and the use of film to promote social justice.†What has surprised you most about majoring in business? I’ve met some of my best friends through the business school and connected with so many interesting and inspirational people from all around the world.Who most influenced your decision to pursue business in college? My dad taught me that business is a way to use creative thinking, connect with others, and make a positive impact on the world. As a businessman, entrepreneurial thinker, and innovator, he has influenced me to become the businesswoman I am today. He has instilled ethics and compassionate values into my daily practices and personhood.Which academic, extracurricular or personal achievement are you most proud of? I am most proud of my work this past summer with Santa Clara Universitys Miller Center for Social Entrepreneurship as a Global Social Benefit Fellow. I decided to take a risk and forego a traditional internship experience. Instead, travelled over 10,000 miles away from my hometown to work for an artisanal social enterprise in Rwanda called All Across Africa. I am proud of myself for taking that risk, but I am even more proud of the high-level marketing and consultancy reports I generated, which helped the company achieve a $300,000 grant from the Greater Impact F oundation by the end of summer.If you were a dean for a day, what one thing would you change about the business school? I honestly look up to our dean, Caryn Beck-Dudley, and don’t think I would ever be able to do the job better than her. She’s extremely down-to-earth, honest, approachable, and engaged with students. I met her last year and was inspired by her personality and magnetism.Which classmate do you most admire? I especially admire my classmates in the Leavey Scholars Program. Each is driven, talented, and involved in their own way. I really look up to each and every one of them.Who would you most want to thank for your success? My parents have pushed me to strive for more at my highest points and supported my decisions. They have been there for me when I needed them and, perhaps more impressively, let go of control when I needed to grow and do things on my own. They taught me what it means to work hard, navigate difficult situations, persevere, and create. Ev en more importantly, they’ve shown me what it means to be a good person.What would your theme song be? Something by Two Door Cinema Club because it instantly lifts my mood and makes me want to dance!What are the top two items on your bucket list? Swim with sharks (and no cage) – They offer this in Hawaii, and the thought of it really scares me, but I think I might love it when it’s all said and done.Eat fugu in Japan – (fugu=pufferfish in Japanese)Favorite book: To be honest, I am not much of a book person, though if I had to pick, it would probably be The Little Prince.Favorite movie: Slumdog Millionaire! Love the cinematography, inclusive casting, and (of course) the happy fairy tale ending.Favorite vacation spot: CroatiaWhat are your hobbies? Travelling is probably my favorite thing to do. There’s just something about seeing a new place for the first time with fresh eyes and an open heart. It can change your perspective in an instant. There is s o much learning to be done from unfamiliar people, places, and cultures. Since coming to Santa Clara, I’ve been able to travel to 17 countries on 4 continents, and I’ve taken my film camera with me to almost all of them. I love film photography for practical reasons (no constant battery charges, memory card uploads, mass photo sorting) and for process reasons as well. Shooting film can be frustrating, yet extremely rewarding. Seeing a process through from start to finish, without the immediate gratification of seeing a shot, takes dedication, skill, and good luck! I also like going to museums (any type), practicing yoga, trying out new recipes, and watching New York Times Op-Docs.What made Haley such an invaluable addition to the Class of 2018?â€Å"Haley has a vision for business in society, and addressing the needs of society. She brings keen insight and terrific analytical skills to bear on business problems, but she also asks the bigger questions about how busines ses can help people. She has seemingly natural skills at business model analysis, financial model planning, and listening to what the customer needs. She used these skills and more in her Global Social Benefit Fellowship serving as a consultant for All Across Africa, a women-serving social enterprise in Rwanda.†Keith Douglass Warner OFM Senior Director of Education and Action Research Miller Center for Social Entrepreneurship Santa Clara University Page 1 of 11
Saturday, May 16, 2020
Wednesday, May 6, 2020
Essay about Communication Climates, Responses, and Dynamics
Communication Climates, Responses, and Dynamics COM 330 This paper will discuss small teams on a reality show called â€Å"There goes the Neighborhood†. This show is about a neighborhood that allows a brick wall to gate them in and they must learn to work together, not only as a family, but as neighbors too. In the beginning of the game, everything is taken away from them. For example, all of the luxuries such as appliances, televisions, snacks, video games, and children’s toys were all removed. There was no need for their cars since there was a huge wall around the neighborhood. These teams not only had to learn to become a team, but it would also teach them to appreciate everything that they have. The game encourages team work,†¦show more content†¦Often, cohesion is viewed from an affective perspective; as interpersonal attraction among members or to the group. However, cohesion can also be envisioned as attraction to a collectivity as opposed to an attraction to the individuals who make up that grouping. (Ratzbu rg, n.d.) It is important that every single member never work against each other but strive to work with each other toward their shared goal(s). Any negative force that threatens the teams success redirects itself into something positive as long as team members share the same purpose. Cohesiveness is a process whereby a sense of we-ness emerges to transcend individual differences and motives (Kinicki Kreitner, 2004, p. 15). Some of the teenagers in the families did not approve of how their parents were acting on decision making. Since these people were actually neighbors in real life, these teenagers were friends with the other teens in the game. This caused problems because some of the parents were being immature and this caused the teens to rebel against their own family. In certain challenges the teens would not try as hard as they should because they disapproved of what their parents were planning. Finally, one of the mothers talked to them and explained that it was only a game and more than anything they needed to work together as a family first. The teen realized that this was more important and strived to help his team out.Show MoreRelatedThe Importance of the Focus Group Method1122 Words  | 5 PagesFocus groups are a form of group interview that make use of the communication between research participants in order to produce data. Group interviews are mostly used as a quick and easy way to collect data from several people at the same time and focus groups explicitly use group interaction as part of the method. 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What would it take to position the company on a more positive competitive trajectory? Would this even be possible in this industry and in the business climate Chiquita faced? Teaching: The case provides a vehicle for analyzing strategic, contextual, and ethical challenges underlying Chiquita’s presence in Colombia, aRead MoreSafety Policies and Procedures in Schools1074 Words  | 5 Pagesfor building a positive climate and culture, and maintaining safety in an emergency or crisis situation. The studies suggests school safety is an important factor in academic success. Safety issues are high priority when developing a positive school culture and a caring climate is associated with the following †¢ Higher grades, engagement, attendance, expectation and ambitions †¢ Higher self-esteem †¢ Less anxiety, depression and loneliness †¢ Less substance abuse Climate/Culture Culture describesRead MoreEmployee Silence And Promoting Free Environment1283 Words  | 6 Pagespossess critical abilities of exerting creativity, innovation and change. Yet these sources of success are not always applied, due to silence in the workplace. Breaking this employee silence and promoting free climate to encourage speaking up are obstacles managers face. The degree of communication and connection between managers and employees in organizations is vital when determining organizational outcomes. 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Tuesday, May 5, 2020
Operations Management of Subway Samples †MyAssignmenthelp.com
Question: Discuss about the Operations Management of Subway. Answer: Application and implications of four Vs on Subway As a matter of specification, this segment looks after the four typical marketing components, which the personnel of Subway follow for execution of the marketing activities. These components are: Volume The presence of 44413 outlets in 109 countries reflects the voluminous operations of Subway. The production of 5300 sandwiches to the customers is an indication towards the volume of breads, lettuce and the other ingredients for the preparation of the sandwiches, salads and wraps (Subway.com, 2017). In case of Subway, the volume dimension is high. This is because the brand provides employment to 400,000 candidates. Voluminous operations of Subway are reflected from serving 2.6 billion sandwiches a year. To be exact, 16 acres of lettuce is inserted in the sandwiches. The growth in the sales revenue can be correlated with the dimension of high volume. In 2015, the sales revenue was $17 billion in comparison to 11.3billion US $. The international sales revenue was recorded as $5.8 billion. Dedication, commitment and perseverance of the employees took the sales revenue to $5.8 billion. This increased the scope and arena of business as more outlets were opened. This introduction brought t he opportunity of foreign market penetration for Subway. Variety For production of the sandwiches, salads and wraps, variety of breads, sauce and cheese are used. The breads have wide ranging size and shapes. Along with the breads, bacons are also of many types. The toppings of sauce and cheese are presented in various ways for luring the customers. High variety of breads helps the chefs to prepare different types and kinds of sandwiches for catering to the specific tastes and preferences of the customers. In salads, the chefs use various kinds of lettuce, which aligns with the needs, demands and requirements of the customers. The salad toppings are inserted according to the instructions of the customers. Choice is given to the customers regarding the salad toppings in the food items. This variation is also applicable in the cheese toppings. Here, the employees adhere to a policy, which warns the chefs regarding not to use the sliced or shredded cheese as a local topping. Instead, crumpled sized cheese can be used. Toppings are also wide-ranged- s olid and liquid. There are specifications, which all the restaurants need to follow. Variation in demand The customers of Subway are varied in their demands regarding the food orders. The children have a taste for spicy, chocolaty and creamy filling foods. The demands of the adults depend on their moods (Subway.com, 2017). Sometimes, they crave for chocolaty, crme filled items, and sometimes they want spicy items for energizing themselves. Variation is also there in the orders given by the customers. For example, customers ordering for sandwiches have tastes and preferences for gourmet bread, cheese toppings, and lettuce as salads. These orders changes according to the demands of the customers. Tackling with these wide-ranging demands of the customers is challenging for the personnel. Herein lays the appropriateness of the portion control packet, which serves the purpose of serving the customers their specified orders. In view of all these aspects, it can be said that the dimensions of variation in demand are high. Visibility Visibility relates to the transparency in the marketing operations. Not using adulterated materials in the preparation of the food items makes the fresh items visible to the customers. This aspect is mostly applicable in case of packaging processes. This is because of printing the ingredients on the packets. Visibility can also be connoted as the accessibility and contribution of the customers in the marketing operations of Subway. Social media connects the brand with the customers. The concept of customer generated content reflects the accessibility provided to the customers in terms of increasing the sales revenue of the operations. The buyers are not involved in the back office operations, which reflect a low visibility. Moreover, low visibility implies that the brand can receive quality production from the employees, who possess adequate skills, knowledge and expertise. This helps in keeping the company expenses low, which is assistance in terms of introducing lucrative and benef icial offers for the customers. Countering this, providing training to the employees regarding keeping the expenses low and utilizing the resources judiciously, proves beneficial in terms of achieving the identified and the specified objectives. Application of performance objectives to Subway The personnel of Subway envision the achievement of maximum profit margin through the increase of sales revenue. The employees, after their recruitment are exposed to certain guidelines for making effective and judicious utilization of the organizational resources (Subway.com, 2017). Here, the focus is mainly on the finance. The managers make keen observation for the orders and purchases made by the customers. Utilization of paperwork helps the personnel to make the financial calculations in an efficient and effective manner. Making use of effective management techniques like evaluation, helps the managers of Subway to regulate the operations both of the internal and the external environment. Application of strategic management has enabled Subway to achieve the identified and the specified objective, being one of the worlds most valuable brands (Subway.com, 2017). Exposure of strategic vision seems fruitful in terms of the yielding positive results in marketing. As a matter of specification, the performance objectives in case of Subway can be quality, dependability, speed, flexibility and cost. Quality The personnel need to pay extra attention to the quality of breads, lettuce, cheese and the toppings, which needs to be put in the sandwiches and the other food items. This is in terms of regulating the health conditions of the customers. Dependability The personnel are dependent on the suppliers and distributors for getting quality materials for preparing the food items. Contracts, deals and trades connect the customers with the shareholders. Adopting illegal means attaches negative connotations to this dependability. Speed The personnel are expected to deliver the orders to the customers in less time. There is a rule that keeping the customers waiting for more than 2.5 minutes can compel the staffs to lose their jobs. However, preparation time of the foods is considered. Flexibility Subway personnel need to be flexible enough for achieving large-scale customer satisfaction. For this, constructing effective and judicious plans would be a wise step in terms of coming up with something innovative for luring the customers. Cost Adopting latest and innovative technologies have upgraded the standard and quality of the food items in Subway. This, in turn, has increased the sales revenue and added maximum value to the profit margin. As per the data of 2016, Subway succeeded in increasing the sales revenue from 3.7% to 5.8 million dollars. However, there is still lot more distance to cover, especially in the financial parameter. Indulging in partnership with the trade union members would be effective in terms of setting and regulating the prices of the food items. This would enable the middle class customers to exercise their purchasing decisions in terms of catering to their specific tastes and preferences. Relation of different organizations with Subway Subway experiments with organizations like GrubHub Inc, Postmates Inc and DoorDash Inc among others. However, Subway has still not indulged in partnership with any of these organizations. Partnership with Apple Pay, Starbucks corps mobile apps has proved fruitful for Subway in terms of expanding the scope and arena of the business. The major drive behind this the ease of the customers in terms of satisfying their appetite cravings. Moreover, mobile orders have escalated the sales revenue largely (Subway.com, 2017). Positive and negative aspects of current operations of Subway Positive aspects Widespread presence of the outlets has enhanced the reputation of the brand. Most importantly, adoption of latest and modern technologies has upgraded the quality and standards of the food items. Herein lays the appropriateness of the mobile apps for helping the customers to order the food with much ease. Self-ordering kiosks have reduced the worries and tensions of the customers regarding receiving lip-smacking delicacies (Subway.com, 2017). Hazards and risk control policies reflects the conscious attitude of the personnel towards the wellbeing of the customers. Wearing gloves while preparing the food is an indication of hygiene maintenance for looking after the health issues of the customers. Negative aspects Franchise is one of the biggest challenges, which Subway is facing. This has strained the finance of the company, increasing the difficulties in terms of stabilizing the prices of the manufactured food items. Moreover, it has generated conflicts between the brands and the shareholders (Subway.com, 2017). Implication of the current management practices in Subway Evaluation and supervision of the operations helps the managers to estimate the progress. Along with this, evaluation has assisted the managers in terms of making plans regarding adopting the changes in response to the identified drawbacks. One of these changes is the adoption of social media for expanding the scope and arena of the business. Within this, mobile ordering is an immediate solution for satisfying the hunger cravings of the customers (Subway.com, 2017). Technological advancement has upgraded the standard and quality of the food items. This is an answer to the era of 2016, when Subway encountered 1.3% decline in the sales revenue. Effective utilization of the modern machines has resulted in the production of quality food items for the customers, which has pushed the sales revenue and added value to the profit margin. Along with this, hiring more employees have added to the workforce, resulting in the successful completion of the orders within the stipulated time (Subway.com, 2017). Providing variety and choice has assisted the customers in exercising their purchase decisions in terms of their needs, demands and requirements. Supervision in this case has enhanced the aspect of health and hygiene in terms of the wellbeing of the customers. Herein lays the appropriateness of the risk mitigation strategies and policies. Close monitoring of the performance exposed by the employees have helped the managers to set appropriate performance appraisals. Most importantly, training has enhanced the preconceived knowledge of the employees regarding the efficient and effective ways of serving the customers and gaining large-scale customer satisfaction (Subway.com, 2017). The intensity of the demands in Subway is very high. This is because of the various types of materials available to the personnel for the preparation of the food items. Herein lays the appropriateness of the portion control packet, which helps the personnel to regulate the topping packets. The customers are provided with the choice, which is regulated by the managers. Here also there are restrictions as to the limit till which they can place the orders. As a matter of specification, the customers could make upto 8 variable orders for the salad toppings. This type of management is an example of the micro-level management. On the other hand, adopting latest and innovative technologies for the preparation of quality, healthy and fresh food items is an example of the macro-level management (Bromiley Rau, 2016). Process map of the operations in Subway The above figure represents the process of marketing for Subway. Here, planning is a crucial component in terms of achieving positive outcomes. Prior to planning, knowing the needs of the customers helps the personnel to produce food items accordingly. Countering this, reviewing the financial condition is important in terms of introducing lucrative schemes, offers and discounts for luring the customers towards the brand (Spring et al., 2017). Advertising helps the personnel of Subway to expand the scope and arena of the business, progressing towards the foreign market penetration. Strategic vision is needed here, as it helps in systematizing the business activities for reaching to the benchmark level of performance. References Bromiley, P., Rau, D. (2016). Operations management and the resource based view: Another view.Journal of Operations Management,41, 95-106. Brown, S., Bessant, J. R., Lamming, R. (2013).Strategic operations management. Routledge. Francis, M., Fisher, R., Thomas, A., Rowlands, H. (2014). The meaning of valuein purchasing, logistics and operations management.International Journal of Production Research,52(22), 6576-6589. Hitt, M. A., Xu, K., Carnes, C. M. (2016). Resource based theory in operations management research.Journal of Operations Management,41, 77-94. Khanna, R.B., 2015.Production and operations management. PHI Learning Pvt. Ltd.. Krajewski, L. J., Ritzman, L. P., Malhotra, M. K. (2013).Operations management: processes and supply chains(Vol. 1). New York, NY: Pearson. Slack, N. (2015).Operations strategy. John Wiley Sons, Ltd. Slack, N., Brandon-Jones, A. and Johnston, R., 2013.Operations management. Pearson. Spring, M., Hughes, A., Mason, K., McCaffrey, P. (2017). Creating the competitive edge: A new relationship between operations management and industrial policy.Journal of Operations Management,49, 6-19. Subway.com (2017), About us, Retrieved 6th November 2017 from https://order.subway.com/
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